Rainy Day Policy
We understand that this experience is heavily weather-dependent and for this reason we are flexible with our cancellation policy if there is rain on the day you are due to play.
In the event of rain, you will have the following options:
If you get in touch with us more than 24 hours before the start of your game and rain is forecast, we will either postpone your game for free or issue a full refund.
We also understand that British weather is notoriously unpredictable and that the forecast sometimes changes with short notice.
If you get in touch with us less than 24 hours before the start of your game and rain is forecast, we will postpone your game for free or issue an issue an 80% refund, which will cover our staffing cost. Or you can transfer your ticket to entry to Paradox Place for an indoors alternative (subject to availability) – note that this comes with a partial refund as the cost of Paradox Place tickets are less.
When planning in advance, our definition of rain is more than 20% chance of precipitation as predicted by the Met Office forecast for Brighton which you can find here.
If you have to stop your game midway through because of rain, you can postpone it for free to come back and finish it another time.